Privacy policy
15. PRIVACY POLICY, ACCESS TO AND USE OF INFORMATION
We receive various types of information (“Information”) from you when you access the Website, including personal information as detailed in the Promotion of Access to Information Act (“PAIA”) Act 2 of 2000, and as detailed in Section 1 of ECTA (“Personal Information”).
We may electronically collect, store and use Personal Information, including but not limited to name, contact details, surfing patterns, email, IP address. Should you believe that we do not adhere to the terms of the applicable laws, kindly inform us via email. We will review your request and within Our Sole discretion take corrective action if applicable.
INTERCEPTION OF COMMUNICATION
It is possible for Internet-based communications to be intercepted. Without the use of encryption, the Internet is not a secure medium and privacy cannot be ensure. Internet email is vulnerable to interception and forging.
You may visit the Website without providing any personal information. You accordingly grant express written permission for the Website servers in such instances to collect the IP address of your computer, but not the email address or any other distinguishing information. This information is aggregated to measure the number of visits, average time spent at the Website, pages viewed, etc.
We assume no obligation to protect this information and may copy, distribute or otherwise use the information.
We require certain Personal Information necessary to process a transaction if you require any of our products or services.
We receive and store all Information, including Personal Information that you enter on the Website or give to use in any other way. You may choose not to provide certain Personal Information, but that may limit the services or products that you may wish to obtain from us.
Your Information, that is required by affiliates and subsidiaries to give effect to transactions that you chose to enter into, is shared with those entities. The private information required for executing the orders placed through the e-commerce facility, namely your personal information, credit card details, delivery address, and telephone numbers will be kept in the strictest confidence by us and not sold or made known to third parties. Only the necessary information, that is the delivery address and contact phone number, will be made known to third parties delivering the product.
Credit card transaction will be acquired for us via approved payment gateways. Our payment gateways use the strictest form of encryption. No credit card details are stored on our servers or Website. Customers will always have to manually input their CVC number and complete 3D secure (usually using a One Time Password, depending on your bank) to complete payment in these instances.
We undertake that we have taken all reasonable precautions to secure the credit card processing that is carried out to receive payments for goods sold. We cannot be held liable for security breaches occurring on your electronic device (personal computer or other electronic device used to access the Website), which may result due to the lack of adequate virus protection software or spyware that you may inadvertently have installed on your device, or due to any other security breaches that occur notwithstanding the reasonable precautions we have taken.
Personal Information will be stored for as long as it is used and for a period of one year, together with a record of the Personal Information and the specific purposes it was collected for. Personal information will be destroyed once it has become obsolete.